Roads' ADA Transition Plan and Accessibility Services

A mobility ramp in unincorporated King County before, during, and after replacement.
Americans with Disabilities Act (ADA) Transition Plan
The King County Road Services Division (Roads) completed an Americans with Disabilities Act Transition Plan in April 2021. This plan will guide our efforts to make sidewalks, curb ramps and crosswalks on unincorporated King County roads more accessible to all.
The plan was developed using input from community members, an assessment of existing pedestrian facilities, and analyses of county policies, practices, and finances. The plan describes how pedestrian facilities were evaluated and prioritized, how much it will cost to improve each type of facility, and a timeline for improvements. The plan addresses all pedestrian facilities maintained by Roads, and does not include roads located inside city limits, highways, or trails.
For questions about the plan, contact:
Roads Planning at planning.roads@kingcounty.gov.
ADA Performance Report
In December 2025, Roads published its first performance update, reporting on progress toward addressing accessibility barriers identified in the 2021 ADA Transition Plan.
The 2025 report (1mb) includes policy updates and best practices that relate to implementation. Another valuable improvement is the creation of a framework for internal monitoring of future accessibility improvements
This report is the first step to fulfilling a commitment to provide periodic updates on Roads’ progress towards plan implementation.
ADA requests
To request curb ramps and other ADA accommodations in the public right of way — or if you need help with other road maintenance and traffic safety issues in unincorporated King County, such as downed stop signs or signals that are out — call our 24/7 Road Helpline at 1-800-527-6237 (1-800-KC-ROADS) 24 hours a day or email us at maint.roads@kingcounty.gov.
ADA grievance procedures
If you wish to file a complaint alleging discrimination on the basis of disability related to pedestrian facilities in the unincorporated King County public right-of-way, please refer to the King County Road Services ADA Grievance Procedure Download WORD document, 45KB (45KB DOC).
Before filing a grievance, please contact the 24/7 Road Helpline to seek an equitable and timely resolution to your concern.
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