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Employee Assistance Program and Making Life Easier program
Information about the Employee Assistance Program (EAP) and the Making Life Easier (MLE) Program.
Employee Assistance Program
We offer comprehensive programs and services that help our employees and their families to be healthy and safe.
King County employees can learn more about the Employee Assistance Program on the employee-only King County Intranet.
Below is information about Making Life Easier services, which is for King County employees and their families.
Making Life Easier Program
The Making Life Easier (MLE) program is intended for personal services. The primary services under MLE fall into five categories:
- Personal counseling for individual, marital and family problems
- Legal consultation
- Financial consultation
- Adult and elder care consultation and referral
- Childcare consultation and referral
Location and hours
The MLE program has counselors throughout the U.S., including a network of affiliate providers in Washington providing geographically accessible services. You can talk to a Crisis Counselor 24 hours a day, 7 days a week.
Contact
To create your login information, access the program with the code, "King County", or call 1-888-874-7290.
Common questions about the MLE program
Who is eligible to use MLE? Can my family members use it?
MLE offers a comprehensive range of resources, expert content, and tools designed to support and enhance emotional well-being for all King County employees and their households. From confidential counseling to online tools, you can access resources and support 24/7 in a secure, confidential, and user-friendly format at no charge to you.
Does MLE have services for legal and financial issues, or child and adult/elder care assistance?
MLE is intended for helping employees and their families with challenging personal issues. It allows you to talk to an attorney in person or on the phone. All financial consultations are done over the phone, mail or e-mail. Additionally, Making Life Easier has a network of approved providers of child and adult elder care in which they refer employees.
Is MLE confidential, and will my supervisor know if I have used it?
What you discuss with your MLE representative is confidential unless you make him or her aware you are at risk of harming yourself or someone else.
If you have a work-related concern that you may need to involve your supervisor, please contact the Employee Assistance Program at 206-263-8733 or HRDEAP@kingcounty.gov.
Who will I talk to and what if I want to see a particular counselor?
MLE has a network of approved providers in place. Call 1-888-874-7290 to find out if the counselor or consultant you want to see is in their network.
What are the MLE providers’ credentials?
When you contact MLE, you will always talk to a licensed mental health professional.
Do I have to use my sick or vacation time to use MLE?
Employees utilizing MLE services should do so on their own time or utilize appropriate leave benefits. Employees should use or request time as appropriate for their FLSA status as well as their department and division leave policy.