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Supportive Community Outreach, Programs and Engagement (SCOPE)

The Supportive Community Outreach, Programs and Engagement (SCOPE) is a multifunctional customer service team within the Department of Community and Human Services that provides centralized information and resource referrals, making it easier for residents of King County to access the services they need.

The Supportive Community Outreach, Programs and Engagement aims to help residents connect to resources, navigate services, or bridge short-term financial gaps.

Note: Our name has changed to Supportive Community Outreach, Program and Engagement (SCOPE).

The Supportive Community Outreach, Programs and Engagement Operating Hours

Monday, Tuesday, Thursday, Friday: 9:00am - 4:00pm

Wednesday: 1:00 - 4:00pm

Saturday and Sunday: CLOSED 

Observed King County Holidays: CLOSED. View a list of observed King County holidays here.

Connect with Supportive Community Outreach, Programs and Engagement

  • Phone: 206-809-7115
  • Chat: Click the blue chat bubble in the bottom right corner of the page
  • In-person appointments: BY APPOINTMENT ONLY. To schedule an appointment, please use the chat bot on this webpage or call 206-809-7115 to speak with a Resource Access Agent.

Financial Assistance

The Supportive Community Outreach, Programs and Engagement does not provide rental assistance. For rental assistance services, please visit Keep King County Housed.

The Supportive Community Outreach, Programs and Engagement may provide financial assistance to King County residents to help them gain or retain employment, support educational goals leading to employment, or meet basic needs, including but not limited to food, healthcare, shelter, childcare, transportation, and safety. Supportive Community Outreach, Programs and Engagement Financial Assistance is intended for emergent or one-time situations and not intended for recurrent or regular needs.

Eligibility requirements:

To be eligible, applicants for financial assistance must:

  1. Be 18 years or older (or an emancipated minor)
  2. Reside or shelter within one of King County’s 9 council districts
  3. Provide proof of identity
  4. Provide proof of King County residency
  5. Provide proof of need
  6. Provide proof of income/financial status
  7. Enroll in the Supportive Community Outreach, Programs and Engagement navigation services
  8. Develop a Financial Crisis Mitigation Plan

Additionally, no other financial assistance should be available or accessible to meet the customer’s need.

Important note: Disbursement of financial assistance may take up to four weeks from the date of a customer's initial appointment.

Supports for Immigrants and Refugees

DCHS seeks to create a vibrant, inclusive, and resilient region where all individuals and communities are safe, connected, housed, healthy, and empowered to succeed.  For newly arrived immigrant, refugee, and asylee neighbors, navigating the complexities of a new place can be daunting—especially when facing systemic barriers and the evolving challenges of federal civil immigration enforcement. The SCOPE team serves all King County residents regardless of immigration status.

For help finding services, getting support or covering short-term emergency financial needs contact the SCOPE team at 206-809-7115. A Resource Navigator will help connect you to the services you need.

In addition to calling SCOPE, view the below resource pages:

Note: please do not send legal documentation via email. Connect with the SCOPE team by phone.