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Policies

At King County Metro, we believe mobility is a human right.

Metro’s policies—our Strategic Plan for Public Transportation, Service Guidelines, and Metro Connects (long-range plan)—will help us contribute to healthy communities, a thriving economy, and a sustainable environment, ultimately leading to the achievement of our Long Game goals.

Working together, these policies help our Metro teams plan for today, tomorrow, and beyond. Metro policies are co-created with input from community partners, elected officials, and other stakeholders countywide. Each reflects key elements of King County’s comprehensive policies, such as the King County Strategic Plan for Equity and Social Justice and the King County Strategic Climate Action Plan.

Policies and initiatives

Metro's Long Game

Metro’s Long Game is our blueprint to improving transit by focusing on equity, safety and sustainability

ADA policy

To ensure equality and fairness, we will make reasonable modifications to our policies, practices and procedures to avoid discrimination and ensure programs and services are accessible to individuals with disabilities.

Fare policy

Working to make transit fares equitable, easy to use, and simple for Metro and our partners to administer.

Title VI compliance

Metro operates its programs without regard to race, color, national origin, religion, sex, sexual orientation, marital status, age or disability in accordance with applicable law.

Code of conduct

Treat others as you would like to be treated and show respect for your fellow passengers and the transit vehicles and facilities you use.

SaFE Reform Initiative

Our long-term vision of safe, accessible, and equitable transit and a set of strategies to achieve that vision.

What our policies support

Comprehensive planning resources

Periodic updates of comprehensive plans are an opportunity for cities and Metro to ensure our plans and policies are aligned, and work to achieve our common policy goals. These resources are intended to support Metro and city partners coordinated planning.

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